Medicare Advantage (MA) Star Ratings have been a crucial tool for nearly two decades, helping beneficiaries compare plans. However, with stricter post-COVID rules and higher benchmarks set by CMS, Star Ratings have significantly declined for a third consecutive year—underscoring the increasing pressure on plans to improve performance. Given the importance of Star Ratings for beneficiaries and associated quality bonus payments, MA plans must reassess their vendors to identify meaningful strategies for improving their ratings.
This white paper explores how a holistic, physician-led model for musculoskeletal care can help plans move the needle on multiple measures at once, improving member satisfaction and bolstering ratings for the years ahead.