The Terms of Service are an agreement between Vori Health1 and Vori users concerning Medical Services and delivery of Medical Services via technology when you and the Provider are not in the same location (i.e., telehealth visits). Users must agree to these Terms before accessing Medical Services and telehealth appointments.
Vori Health Policy on Access to Terms and Conditions
By accessing this part of the Vori Health platform, you freely accept and agree, on behalf of yourself and/or an individual either (i) under the age of Eighteen (18) Years Old but older than Thirteen (13) Years Old; or (ii) for whom you have been legally designated as a guardian (a “Minor”, which, together with individuals Eighteen (18) years or older), are referred to, individually, as “you” ) to be bound by these Terms of Service as well as the Vori Health Terms of Use and the Vori Health Privacy Policy, the terms and conditions of which are hereby incorporated by reference
(collectively, the “Terms and Conditions”). The Vori Health policy is to provide you easy and immediate access to these documents, specifically the Vori Health Terms of Use, Terms of Service and Vori Health Privacy Policy, on the Vori Health platform. Vori Health may also provide you these documents by email. You have agreed to such access (via platform or possibly email) by creating an account to access medical services with Vori Health.
Your agreement to such access is in effect until you withdraw it. You have the right, on behalf of yourself and/or a Minor, to withdraw your agreement to these Terms and Conditions at this time, or any time. If you seek to withdraw your agreement, please contact the Vori Health Chief Privacy Officer at privacy@vorihealth.com.
Medical, Telehealth and Telemedicine Services Procedure
By accessing this part of the Site, you are accessing medical services which will be provided either in person at a medical office or facility, via audio, video or live chat capabilities remotely or in your residence (the “Medical Services”) by a licensed health care practitioner or certified health care professional (the “Provider”) employed by, and/or under contract with, one or more professional corporations and/or professional limited liability companies[1] incorporated, formed or authorized in one or more states and for which Vori Health, Inc. (“Vori”) provides administrative services (collectively, the “Professional Entities”).
These Terms of Service (“TOS”) are an agreement between you and the Professional Entities concerning the Medical Services and the delivery of Medical Services via technology when you and the Provider are not in the same location (“Telehealth Visits”). Benefits of Telehealth Visits include, but are not limited to, the following:
a. Improved accessibility to clinicians because the patient is not required to be physically located with the Provider;
b. Convenient access to follow-up care;
c. Maintains patient safety during pandemic or declared state/Federal emergency;
d. Ability to be evaluated and treated in your own home or location of choice;
e. Reduced need to travel;
f. More efficient care evaluation and management.
Accessing Medical Services: Telehealth Visits and Telemedicine
In connection with accessing the Medical Services and Telehealth Visits, you acknowledge, understand, consent and agree to the following:
1. Telehealth Visits involve the use of electronic communications to enable the Providers at different locations to share individual patient medical information for the purpose of providing the Medical Services and improving patient care.
2. A Telehealth Visit is not the same as an in-person direct patient/healthcare provider visit, because you will not be in the same room as the Provider providing the Medical Services. Telehealth Visits should not be used for emergency health situations. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL 9-1-1 AND/OR GO TO THE NEAREST EMERGENCY ROOM.
3. You understand that parts of your care and treatment that require physical tests or examinations may be conducted by providers other than the Vori Provider. You further understand and agree that Telehealth Visits have their limitations and there is no guarantee that a Telehealth Visit will eliminate the need for you to consult with a health care provider in person. You acknowledge that you will consult with a local health care provider in person for any necessary medical evaluations or medical tests.
4. The communications systems used during the Telehealth Visits will incorporate reasonable security protocols to protect the confidentiality of patient information and will include reasonable measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption. These protocols meet industry security and privacy standards (for instance, HIPAA and HITECH).
5. You acknowledge that you waive confidentiality if your personal health information is overheard by another individual in your vicinity during the Telehealth Visit. You agree to ensure your own privacy, including disabling or turning off any virtual assistant devices such as Alexa or Echo.
6. You agree and consent to the use of motion tracking for physical therapy exercises during Telehealth Visits and as a part of your treatment plan. After your Telehealth Visit, you may be assigned physical therapy exercises that incorporate motion tracking. Motion tracking is utilized to help ensure that you are using proper technique while performing the exercises and to monitor your improvement. Your movements can be evaluated and recorded using your device’s camera. All motion tracking data is treated as confidential patient information.
7. You agree and consent to: (i) the use of Artificial Intelligence transcription during your Telehealth Visits, which will allow your Vori Provider to focus on your treatment; and (ii) your Vori Provider reviewing, correcting and revising the Artificial Intelligence transcription of your Telehealth Visit prior to such transcription being included as a part of your and/or your Minor’s electronic medical record. Vori acknowledges and agrees that no permanent record of the Artificial Intelligence transcription will be retained by Vori subsequent to the Telehealth Visit, other than the corrected and Vori provider approved transcription included as a part of your Vori medical record.
8. You agree and consent, on behalf of yourself and/or a Minor, to evaluation and treatment by a physical therapist through telehealth visits. At times, you may see a physical therapy assistant who is supervised by your physical therapist. You understand that a limitation of telehealth visits with a physical therapist or physical therapy assistant is the inability for “hands on” treatment of you by the physical therapist or physical therapy assistant. If your Vori physical therapist believes that you are care would benefit from in-person physical therapy, you Vori physical therapist will refer you for such services.
If you are in California and seeing a physical therapist as your first clinician at Vori Health (direct physical therapy), on behalf of yourself and/or a Minor, you agree to the following:
You are receiving direct physical therapy treatment services from an individual who is a physical therapist licensed by the Physical Therapy Board of California.
Under California law, you may continue to receive direct physical therapy treatment services for a period of up to 45 calendar days or 12 visits, whichever occurs first, after which time a physical therapist may continue providing you with physical therapy treatment services only after receiving, from a person holding a physician and surgeon’s certificate issued by the Medical Board of California or by the Osteopathic Medical Board of California, or from a person holding a certificate to practice podiatric medicine from the Podiatric Medical Board of California and acting within their scope of practice, a dated signature on the physical therapist’s plan of care indicating approval of the physical therapist’s plan of care and that an in-person or telehealth patient examination and evaluation was conducted by the physician and surgeon or podiatrist.
If you are in Tennessee and seeing a physical therapist as your first clinician at Vori Health (direct physical therapy), you agree to the following:
You choose direct access to physical therapy services and forgo the right to have a licensed doctor of medicine, chiropractor, dentist, podiatrist, or doctor of osteopathic medicine informed of the initiation of physical therapy treatment. Note that if you provide us with the name and contract information for a licensed provider, as listed above, we will inform that provider of your care with us.
9. Nevertheless, you understand that there are potential risks to the use of this technology during the Telehealth Visits, including but not limited to:
a. Provider may determine that the Telehealth Visit does not allow for enough information to make an appropriate clinical decision or treatment plan
b. Delays in medical evaluation and/or consultation and/or treatment may occur due to deficiencies or failures of the equipment or network interruption
c. In rare instances, security protocols could fail, causing a breach of privacy of personal health information or other medical information
d. Lack of access to complete medical records or incomplete disclosure by you of your medical history may result in adverse drug interactions or allergic reactions or other negative outcomes (including but not limited to judgment errors); and
e. Interruptions, unauthorized access by third parties, and technical difficulties.
10. You are aware that either the Provider or you can discontinue the Telehealth Visit if we believe that the videoconferencing connections are not adequate for the situation. Your Provider will make reasonable efforts to give you information about how to receive assistance in the event of an inability to communicate as a result of a technological or equipment failure.
11. You understand that the Telehealth Visit with your Provider will not be audio or video recorded unless required by your insurance company, and you agree not to audio or video record such Telehealth Visits.
12. You may refuse a Telehealth Visit or consultation without affecting your ability to use Vori Health services in the future for care or treatment.
13. From time to time, persons employed or affiliated with Vori Health may be present during the Telehealth Visit other than your Provider who will be participating in, observing, or listening to your consultation with the Provider (e.g., in order to operate the telehealth technologies or for another business reason). If another person is present during the telehealth visit, you will be informed of the individual’s presence and his/her role. You have the right to exclude any person from the Telehealth Visit.
14. In connection with a Telehealth Visit, you may be requested by a Provider to upload, post, publish or display (hereinafter, “upload”) images, videos, photographs, information, data, text, messages or other materials (“content”). You will ensure that all content you upload or share with the Professional Entities and the Providers complies, to the best of your ability, with all applicable laws, rules and regulations, is appropriate and non-offensive, and that you have all necessary rights to use, share, and/or upload such content, without infringing any third-party rights.
15. You are responsible for verifying your location information during your clinical visits. In the event of a medical emergency during the Telehealth Visit, you will be instructed by your Telehealth Visit Provider to contact your local emergency services and/or to dial 9-1-1.
16. To the extent applicable, you hereby consent and authorize the Professional Entities and any Provider associated with the Professional Entities to review and use content you have uploaded to the Site in connection with the Medical Services provided to you pursuant to any Telehealth Visit.
17. All existing laws regarding your access to medical information and copies of your medical records apply to the Telehealth Visit.
18. You agree that the Professional Entities may use and disclose your Protected Health Information (as that term is defined under HIPAA) in accordance with applicable law and the Notice of Privacy Practices provided to you, including for the purpose of receiving reimbursement for the services provided to you. Subject to applicable laws, you understand, agree and consent that your Telehealth Visit may include electronic communication of your personal health/medical information to your self-designated primary care provider and to the medical provider who referred you to Vori Health or any other provider you request, for the purpose of your treatment. You can opt out of this consent by declining to give us information about your primary care provider and/or writing “Decline to Provide” in any forms asking for this information.
Further, if your Provider determines that a referral to a non-Vori Health provider is necessary, you understand, agree and consent that your Telehealth Visit may involve electronic communication of your personal health/medical information to other medical providers in order to carry out the referral and provide treatment to you. You may revoke this consent at any time in writing to Vori Health.
Your personal health/medical information that we will share in accordance with this provision will include drug/alcohol abuse information, mental health treatment, genetic information, sexually transmitted diseases, HIV/AIDS testing or treatment, and other sensitive information, if that information exists in your health/medical records. If you would like to restrict the records we share, please contact us as soon as possible via phone or email at the contact information printed at the end of these Terms.
You understand that medical reports resulting from your Telehealth Visits are part of your health/medical records.
This provision shall not apply to the disclosure of your Protected Health Information to researchers or other entities, in which case additional written consent from you will be obtained.
19. You agree and acknowledge that Vori Health may make your Protected Health Information available electronically through an electronic health information exchange to other health care providers that request your information for their treatment purposes. In all cases, the requesting provider must have or have had a treating relationship with you. Participation in an electronic health information exchange also lets us see other providers’ information about you for our treatment purposes.
20. In the event that you qualify for Principal Care Management (“PCM”) Services, you agree and consent to all of the following: (i) Vori may develop a plan of care customized to your status as a PCM patient (for example, the development, monitoring or revision of a disease-specific care plan); (ii) only one Provider may bill you per month for PCM services; (iii) you have the right to stop PCM services effective at the end of any service period (i.e., at the end of the month); and (iv) cost sharing will apply if you do not have supplemental insurance.
21. You acknowledge that you have the right to request the following:
a. Omission of specific details of your medical history/physical examination that are personally sensitive, or
b. Asking non-medical personnel to leave the room where the Provider is conducting the Telehealth Visit at any time if their presence is not mandated for safety concerns, or
c. Termination of the service at any time.
22. You agree that you are entering into an agreement with the Professional Entities which shall be a provider of the Medical Services to you, which means, among other things, you are entering into a practitioner-patient relationship with the health care practitioner associated with the Professional Entities that personally performs the Medical Services. This agreement and relationship include information for treatment and follow-up care, as well as possible follow-up communications.
23. You understand and agree that Vori is the provider of certain administrative services to the Professional Entities and does not provide professional medical services itself.
24. In connection with the Medical Services and the provision of Telehealth Visits, you consent and agree to the release of your medical records which other treating providers may have. You will be asked to complete a specific medical release form when needed.
25. Prescriptions. With respect to Telehealth Visits, you agree that Providers associated with the Professional Entities will not prescribe the following drugs:
a. Prescriptions for narcotics or DEA (Drug Enforcement Administration) (https://www.deadiversion.usdoj.gov/schedules/schedules.html) controlled substances (Schedule I, II, III),
b. Prescriptions for medications that are restricted by states.
c. Prescriptions for medications for psychiatric illnesses.
26. Neither Vori nor the Professional Entities is a drug fulfillment warehouse. In the event that a Provider associated with the Professional Entities does prescribe a medication, he/she will limit the supply based on state regulations and will only prescribe a medication, as determined appropriate in his/her sole discretion and professional judgment. The Professional Entities does not guarantee that a prescription will be written.
27. You agree that any prescriptions that you acquire from a Provider shall be solely for your personal use. You agree to fully and carefully read all product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription.
28. You agree and acknowledge that there is no guarantee you will be treated by a Provider. All Providers reserve the right to deny care for potential misuse of the Medical Services or for any other reason if, in the professional judgment of my Provider, the provision of the Services is not medically or ethically appropriate.
Consent to Remote Therapeutic Monitoring (RTM) Telehealth Services
Remote Therapeutic Monitoring (“RTM”) is a type of Telehealth Service that allows Vori Health to monitor patients with certain acute or chronic conditions through remote management of medical devices that collect non-physiological data such as motion tracking technology to monitor engagement with your home exercise program. In connection with accessing the Medical Services, and in the event you qualify for RTM, you acknowledge, understand, consent and agree to the following:
• The use of the Telehealth platform for appointment scheduling; completion, exchange, and review of medical intake forms and other clinically relevant information; treatment recommendations by your Provider based upon such review and exchange of clinical information; delivery of a consultation report with a diagnosis, treatment and/or prescription recommendations, as deemed clinically relevant; prescription refill reminders (if applicable); and/or other electronic transmissions for the purpose of rendering clinical care to you.
• You may be responsible for a co-payment in the event that your health insurance does not fully cover the RTM services.
• Your Provider will explain your diagnosis and its evidentiary basis, and the risks and benefits of various treatment options.
• You have the right to register a formal complaint about a Provider treating you with RTM Telehealth Medical Services through state medical licensing boards. If you are receiving services in one of the following states, please go to the website as indicated below:
Alaska: Visit the medical board’s website here.
Iowa: Visit the medical board’s website here.
Idaho: Visit the medical board’s website here.
Indiana: Visit the medical board’s website here.
Kentucky: Visit the medical board’s website here.
Maine: Visit the medical board’s website here; Or, the Maine Board of Osteopathic Licensure’s website here.
Oklahoma: Visit the medical board’s website here; Or, the Oklahoma Board of Osteopathic Examiners’ website here.
Rhode Island: Visit the medical board’s website here.
Texas: Please see the following notice:
NOTICE CONCERNING COMPLAINTS - Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation at the following address: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018, Assistance in filing a complaint is available by calling the following telephone number: 1-800-201-9353, For more information, please visit our website at www.tmb.state.tx.us.
AVISO SOBRE LAS QUEJAS - Las quejas sobre médicos, asi como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugia, se pueden presentar en la siguiente dirección para ser investigadas: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018, Si necesita ayuda para presentar una queja, llame al: 1-800-201-9353, Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us
Vermont: Visit the medical board’s website here; Or, the Vermont Board of Osteopathic Examiners’ website, here. You understand that you have a choice in receiving services by audio-only telephone, in person, or through telemedicine, to the extent clinically appropriate. If you are choosing to receive the Provider’s services by using audio-only telephone, you are not prevented from receiving services in person or through telemedicine at a later date. Opportunities and limitations of delivering and receiving health care services using audio-only telephone include not needing a camera and the inability of a Provider to see you to aid in diagnostics and treatment, respectively. The Provider’s services delivered by audio-only telephone will be billed to your health insurance plan. You are financially responsible for any applicable co-payments, coinsurance, and deductibles. You understand that not all audio-only health care services are covered by all health plans.
Consent to Diet/Nutrition Coaching and Guidance
In connection with accessing the Medical Services related to diet and nutrition, you acknowledge, understand, consent and agree to the following:
1. The Vori Health Registered and Licensed Dietitian/Nutritionist does not dispense medical advice nor prescribe treatment. Rather, she/he provides education to enhance your knowledge of health as it relates to foods, dietary supplements, and behaviors associated with eating. While nutritional and botanical support (including suggested supplements) can be an important complement to your medical care, you acknowledge, understand, consent and agree that nutrition counseling is not a substitute for diagnosis, treatment, or care of disease by a medical provider.
2. If you are under the care of a healthcare professional or currently using prescription medications, you should discuss any recommended dietary changes or potential dietary supplement use with that healthcare professional and should not discontinue any prescription medications without first consulting that healthcare professional and/or your primary care physician.
3. You agree that the care you receive from the Vori Health Registered and Licensed Dietitian/Nutritionist, and during your nutrition and health coaching sessions, is separate and distinct from the care you have received – or may receive – from a medical facility or physician. The guidance provided by a Vori Health Registered and Licensed Dietitian/Nutritionist during nutrition and health coaching sessions should not be construed as medical advice or care. You should continue regular medical supervision and care by your other Vori Health Providers and your primary care physician or other non-Vori Health medical providers.
Account Enrollment
To access Providers for Telehealth Visits, you must first establish an individual user account (“Account”) by providing certain information on behalf of yourself and/or a Minor. You represent and warrant that you are of legal age to agree to, and have you and/or the Minor be bound by, these Terms and shall create a separate Account for each of yourself and/or each Minor, if applicable. You agree that you will create one Account for yourself and each Minor, if applicable.. You agree to provide true, accurate, current, and complete information on the Account enrollment form and to keep this information current and updated as needed. By creating an Account, you agree that you and/or the Minor will not engage in inappropriate behavior toward your Provider, including but not limited to, disparaging or demeaning language, verbal harassment, unwanted sexual advances, and/or threats of physical harm. In the event of breach by you of any of the terms and conditions of these Terms of Service, the Terms of Use and the Privacy Policy, Vori and the Professional Entities reserve the right to investigate and take appropriate action against you, including, without limitation, suspending or terminating your Account, removing any offending content, and reporting you to the law enforcement authorities.
When establishing an Account for a Minor, you acknowledge and agree that, once you have established an Account for the Minor and the initial clinical appointment during which you are present with the Minor has concluded, you hereby consent and agree that the Minor may access the Medical Services and such Account without your continued presence and participation and such Minor shall have full rights to access the Account without your permission and supervision.
Authorization for Assignment of Benefits
In the event you submit claims for Medical Services under any insurance policy or other health benefit plan (“Health Plan”) on behalf of yourself and/or a Minor, in consideration of your receipt of the Medical Services, you irrevocably assign, transfer and convey, on behalf of yourself and/or a Minor, all rights and benefits payable under the Health Plan for Medical Services rendered by the Professional Entities. You agree to cooperate with any efforts by Vori to secure reimbursement for the Medical Services provided. Further, you designate Vori as your authorized representative. By this assignment and designation, you authorize payment to be made directly to Vori and the Professional Entities. For sake of clarity, this means the Health Plan is paying for covered Medical Services performed by Vori’s Professional Entities. You understand that this authorization and designation does not relieve you of financial responsibility for charges incurred by you. If your Health Plan sends to you payments for the Medical Services, you are required to send those payments to Vori. If you fail to do so, you will be responsible for those amounts, in full, as well as any associated cost-share, deductible, co-pay and/or co-insurance. In the event you overpay for the Medical Services, you authorize Vori to apply such overpayment to satisfy any outstanding charges you owe for the Medical Services. This authorization does not include Health Plan payments made on your behalf. You further authorize and irrevocably assign to Vori the following rights
a. To communicate with your Health Plan, to request any adjustment to your Health Plan’s reimbursement of the Medical Services provided, and to file any and all necessary claims, demands or appeals with your Health Plan arising from a denied, underpaid or misclassified claim;
b. To request and receive the production of, or access to, any documents and information, including, without limitation, any copies of Health Plan documents, coverage policies, guidelines and any other materials affecting the coverage and reimbursement of any Medical Services provided to you, from any entity or person to the fullest extent of your rights to do so under applicable law so that you are appropriately charged;
c. To bring legal action, if needed, in any forum against your Health Plan under applicable laws, including, without limitation, the Employee Retirement Income Security Act of 1974, as amended (“ERISA”) and/or the Federal Employee Health Benefit Act, as amended;
d. To recover benefits under the terms of your Health Plan, to enforce your rights under the terms of your Health Plan, or to clarify your rights to future benefits under the terms of your Health Plan;
e. To enjoin any act or practice which violates any provision of ERISA or the terms of your Health Plan, or to obtain other appropriate equitable relief to redress such violations or to enforce any provisions of ERISA or the terms of your Health Plan; and
f. To recover the costs of pursuing such action, including, reasonable attorney fees, as permitted.
The foregoing designation and assignment of benefits and rights are without limitation and without reservation of any part or aspect thereof.
Payment Authorization
In addition to the foregoing authorization for the assignment of benefits, by providing a credit card or other payment method acceptedby Vori (“Payme nt Method”), you are expressly agreeing that we are authorized to charge to the Payment Method any fees for your use of the Medical Services by yourself and/or the Minor for whom you have established a separate Account, together with any applicable taxes, to the extent not otherwise covered or reimbursed by your Health Plan. Please note that Vori, as the provider of administrative services to the Professional Entities, may not receive complete information from your health insurance plan, if applicable, regarding the applicable co-pay due from you for your consultation. As such, you may be billed more than once with respect to a Telehealth Visit to account for additional co-pay, co-insurance and deductible amounts due, if any. Should you choose not to enter your health plan billing details, you elect to be seen as self-pay, thereby waiving health plan claim submission.
You agree that the Professional Entities are authorized to charge to the Payment Method: (i) the amount of any invoice issued to you by the Professional Entities for a Telehealth Visit thirty (30) days subsequent to the issuance of such invoice to you;
(ii) a Fifty ($50.00) Dollar fee in the event that you miss a scheduled appointment with a Provider; and (iii) a Twenty-Five ($25.00) Dollar fee if you do not provide the Professional Entities with at least twenty-four (24) hour notice of cancellation prior to a scheduled appointment with a Provider.
You agree that authorizations to charge your Payment Method remains in effect until yo u cancel it in writing, and you agree to notify Vori of any changes to your Payment Method. You certify that you are an authorized user of the Payment Method and will not dispute charges for the Medical Services that correspond to consultation fees or the co-payment required by your health plan. You acknowledgethat the origination of ACH transactions to your account must comply with applicable provisions of U.S. law. In the case of an ACH transaction rejected for insufficient funds, Vori may at its discretion attempt to process the charge again at any time within 30 days. You acknowledge and agree that fees for Telehealth Visits may increase at any time. You will be informed of any increase in fees for Telehealth Visits.
Patient Consent to the Use of Telemedicine by yourself and/or a Minor
You have read and understand the information provided above, and understand the risks and benefits of telemedicine, and by accepting these Terms of Service, the Terms and Conditions, and Minor Consent Form, if applicable you hereby give your informed consent for yourself and/or a Minor to participate in a Telehealth Visit under the terms described herein.
How to Contact Us
Vori, will verify your current location during the intake process and the Provider you will be seeing during your Telehealth Visit is licensed in the state in which you are located at the time of your Telehealth Visit. Credentials, including state-specific Provider license numbers, specialty/ies, medical board information and training can be provided to you upon request.
In the event that you require or request follow-up care, or need assistance in the event of an adverse reaction to the treatment, your Provider will give you contact details.
We would love to hear from you! If you wish to provide feedback on your Telehealth Visit or register an issue with the Telehealth Visit, please contact us.
You may also contact us if you want to obtain your medical records or personal health information.
In any of these instances, or for any other questions/concerns, please contact Vori in any of the following ways:
Vori Health, Inc.
Address: 100 Powell Place #1441, Nashville, TN 37204
Phone number: (866) 719-9611
Fax Number: 1-901-284-2536
Email: hello@vorihealth.com
Changes to this Agreement
When we make changes, we will revise the “last modified” date at the bottom of this document. We encourage you to review these TOS periodically. Your continued use of Telehealth Visits constitutes your agreement to the changed TOS.
Last modified: 5 January 2026
[1]Vori Health Medical Group, PLLC, a Tennessee professional limited liability company; Vori Health Medical Group, P.C., a California professional corporation; Vori Health Medical, PLLC, a New York professional limited liability company; Vori Health Medical Group, PLLC, a Michigan professional limited liability company; Vori Health Medical Group, P.C., an Alaskan professional corporation; and Vori Health Medical Group, PLLC, a Massachusetts professional limited liability company.
